These General Contracting Conditions (hereinafter General Conditions) will regulate the commercial relationship that arises between KADV PRINT & SIGNAGE and the user and / or client for the contracting carried out through the forms that KADV PRINT & SIGNAGE makes available to them on its website.
Contracting through the KADV PRINT & SIGNAGE website will imply the express acceptance, by the client or user of the pages, of these conditions, as well as the conditions of use established for user navigation on the pages owned by KADV PRINT & SIGNAGE. These conditions will be applied without prejudice to the legal regulations on the matter that are applicable for each case.
KADV PRINT & SIGNAGE reserves the right to make the modifications it deems appropriate, without prior notice, in the General Conditions. Said modifications may be made, through its website, by any legally admissible form and shall be binding during the time they are published on the web and until they are validly modified by subsequent ones. However, KADV PRINT & SIGNAGE reserves the right to apply, in certain cases, Particular Contracting Conditions in preference to these General Conditions when deemed appropriate, announcing them in a timely manner.
The user once registered as such on the website, essential to purchase the products offered through the website, has a personal area, identified as "Customer Data", in it, you can access the link "View or modify your data ”And in this way, identify and rectify possible errors made in the data entry.
The order confirmation may be printed by the user as proof of purchase, but in no case shall it be valid as an invoice.
At the time the order is delivered to the address indicated by the customer, together with the products purchased, a copy of the invoice is sent.
All documentation sent to the client will be formalized in Spanish.
The client will be able to access his personal area, from his username and password, and access the "Order History" tab, he will find a history of all orders placed with KADV PRINT & SIGNAGE, "Clicking" on the number of order, you will find the list of products purchased, the price and the payment method.
KADV PRINT & SIGNAGE allows: Mastercard, Visa credit and Visa debit. The total amount of your purchase, including shipping costs and VAT, will be charged to your credit card at the time of completing the ordering process. Subsequently, an order receipt confirmation will be sent. If you cancel your order prior to shipment, we will enter the charge.
We use your credit or debit card information only while we process your order. Once the transaction is complete, this data is destroyed. All payments by card use a secure server that guarantees the confidentiality of personal data that travels through the network using cryptographic techniques.
For security reasons and to avoid possible fraud, in certain cases, we may need additional verifications. We will contact you by phone or email to request the necessary documentation. You must provide us with the photocopies within 48 hours to validate your order. We are sorry for the inconvenience this process may cause you, but with these measures we protect the security of your credit cards.
No returns are made on any order. The only cases of return of the payment will be in the event that a printing error attributable to us has been made and the order has a fixed date of use (concerts with a specific date and reprint is impossible). In other cases of printing errors attributable to us, the reprint will be carried out whenever we are notified with a maximum of 48 hours after delivery. When you detect file failures after the files are uploaded, you will have 1 hour to notify us by email or by phone of the deletion of the erroneous files. Once the order is in print, no changes can be made and the printing and delivery process will continue until the end.
Security and encryption
KADV PRINT & SIGNAGE protects the data it collects from its customers using passwords. The data transmitted during the use of this website is sent using SSL encryption technologies, thereby guaranteeing security with respect to the protection of personal data in accordance with current legislation.
Although KADV PRINT & SIGNAGE reasonably tries to establish a safe environment for contracting, we cannot guarantee the complete security of the information since the usual measures are not unbreakable, a circumstance that the user expressly accepts.
For all these reasons, we recommend that you take the necessary measures to protect your personal data when you are browsing the Internet. We also recommend that you change your passwords regularly, using combinations of letters and numbers. Similarly, use a secure browser.